About Us

Midwood Usability team is made up of empathetic listeners who value everyone’s ideas and thrive on collaboration. And we’ve heard we’re pretty fun to work with, too.

We don’t think one size fits all, which is why we work side-by-side with our clients to solve their problems. And there’s never one right solution. Just one that’s right for you. Our custom approach will you have you engaged and sharing input into the process every step of the way.

Meet The Team

When to Work with Us

  • UX has moved from a nice-to-have to a competitive advantage

  • Cross-channel customer experience has become a focus for your company

  • Online or mobile experience is a key part of your business strategy

  • It’s time to add usability to your toolkit

  • You need more usability bandwidth and/or expertise

  • Looking for an expert who can hit the ground running

  • Want a flexible partner who’s easy to work with

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Steve Schang

20+ years experience in user research, IA, UX design, and UX management.

Expertise in remote usability testing and rapid prototyping


Christina Lall

13 years experience in UX design, IA, usability, and web accessibility


IAAP CPACC accessibility certification.


Tayler Green

Areas of expertise are usability, UX design, IA, and content strategy.

Recently earned an MA in Writing, Rhetoric and Media from Clemson University, with a focus on user research and design.